Skip to main content


  • Job Posted: 14.04.2022
  • Closing Date: 31.08.2022

Customer Service Executive

  • Location: Portadown
  • Salary: Not disclosed
  • Type: Permanent full-time

Responsibilities & Duties:

  • Ensure a constant flow of communication with the customer through phone, email and face to face meetings regarding delivery schedule adherence and the resolution of any arising issues.
  • Build and maintain relationships with high profile customers such as Spirit, Safran, Collins etc.
  • Prepare and present data to daily, cross functional team meetings.
  • Liaise with internal departments to ensure customer delivery targets are realised daily.
  • Prepare relevant paperwork and arrange prompt delivery of product to customer.
  • Update customer portals and delivery schedules.
  • Work closely with the Accounts Manager on a daily basis, escalating arising issues when required.


Skills Required:

  • Advanced communication skills
  • Competency in MS Office particularly MS Excel
  • Organisation skills
  • Problem Solving skills
  • Ability to work to deadlines


Hours of work:
(39) Days: Monday – Thursday 08:00 – 17:15, Friday: 08:00 – 12:00


• Competitive salary
• Generous annual leave allowance
• Enhanced maternity leave
• Enhanced paternity leave
• Learning and development opportunities
• Free onsite parking
• Paid medical appointments
• Subsidised gym membership
• Cashback healthcare plan


Apply for this position

To apply for this job please click the link below to view in NI jobs. Alternatively send your application to

View Application in NI Jobs