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  • Job Posted: 14.04.2022
  • Closing Date: 31.08.2022

Customer Service Executive

  • Location: Portadown
  • Salary: Not disclosed
  • Type: Permanent full-time

Responsibilities & Duties:

  • Ensure a constant flow of communication with the customer through phone, email and face to face meetings regarding delivery schedule adherence and the resolution of any arising issues.
  • Build and maintain relationships with high profile customers such as Spirit, Safran, Collins etc.
  • Prepare and present data to daily, cross functional team meetings.
  • Liaise with internal departments to ensure customer delivery targets are realised daily.
  • Prepare relevant paperwork and arrange prompt delivery of product to customer.
  • Update customer portals and delivery schedules.
  • Work closely with the Accounts Manager on a daily basis, escalating arising issues when required.

Requirements

Skills Required:

  • Advanced communication skills
  • Competency in MS Office particularly MS Excel
  • Organisation skills
  • Problem Solving skills
  • Ability to work to deadlines

 

Hours of work:
(39) Days: Monday – Thursday 08:00 – 17:15, Friday: 08:00 – 12:00

 

Benefits:
• Competitive salary
• Generous annual leave allowance
• Enhanced maternity leave
• Enhanced paternity leave
• Learning and development opportunities
• Free onsite parking
• Paid medical appointments
• Subsidised gym membership
• Cashback healthcare plan

 

Apply for this position

To apply for this job please click the link below to view in NI jobs. Alternatively send your application to careers@jwkane.co.uk.

View Application in NI Jobs